Questions
Questions, answered
Plain answers for busy business owners. Ask me anything that is missing.
Is this a template service?
No. I start with a conversation about your business, then draft a design for it from scratch. The sectors on this site show the kinds of businesses I work with, not designs you pick from a menu.
What exactly does the standard price cover?
A free 30-minute call, a written plan you sign off, a design drafted for your business, up to five core pages, two rounds of your feedback, mobile-responsive layout, contact form, basic search-engine and analytics setup, domain connection, SSL, a hosting account set up for you, and launch support. The monthly hosting fee after that is paid by you to the host. You supply your logo, photographs and any wording you already have.
Why is it not more expensive if the work is bespoke?
Because the standard website is a clear piece of work: one call, one design, five pages and two rounds of feedback. That is what the £299 covers. If you later want more pages, copywriting or ecommerce, I quote that separately before any of it starts — never as a surprise on the invoice.
What do you need from me?
Half an hour for the first call, your logo and photographs, any wording you already have, and a careful look at each draft. If you do not have wording, I can write it as an add-on.
How long does it take?
Usually two to three weeks from the first call. It is not instant, because the feedback rounds are the part that makes the site yours.
Does the £299 include hosting?
I set up a hosting account for you as part of the build and put the site live. The monthly hosting charge after that is yours — you pay the host directly. If you would rather hosting, backups, ongoing care and same working day replies sit with me, that is the Managed Website plan at £150 setup plus £19.99 a month.
Are there ongoing costs?
The Website Build is a one-off project fee, plus whatever your host charges each month once the site is live. The Managed Website plan is £150 setup plus £19.99 a month for a minimum of 12 months, and that monthly fee includes hosting, backups, security updates, minor content changes and same working day replies.
How quickly do you reply after launch?
On Website Build I aim to reply within two working days. On Managed Website I aim for the same working day, and if the site is down that comes first. Either way you deal with me directly — no ticket queue.
Can I use my existing domain?
Yes. I can connect a domain you already own, or help you register a new one.
Who owns the website?
You own your content and branding. The arrangement for the site files and hosting is set out in the Website Service Terms.
Still not sure?
Ask on a call. I will tell you if I am the wrong fit.